Bitstarz Casino review. Bitstarz is undoubtedly one of the most interesting and innovative online casinos. Bitstarz is managed by Direx N company. The modernity and the offer that Bitstarz presents to us makes it worth giving a chance and verifying this casino for yourself.
Bitstarz Casino Review
Bitstarz is undoubtedly one of the most interesting and innovative online casinos. From the very beginning the casino was focused on successive implementation of modern solutions and a really wide spectrum of games, and over time this strategy was skillfully developed. Bitstarz is managed by Direx N.V, a company based in Nicosia, Cyprus, licensed by the government of Curacao. The modernity and the offer that Bitstarz presents to us makes it worth giving a chance and verifying this casino for yourself. Especially since the bonus offer that is offered to all new accounts is certainly one of the most attractive in the industry.
Design and UX
The site stands out from the competition in almost every aspect: from the deposit options, to the range of games available, to the welcome bonuses and other types of promotions and facilities for players. The casino website is very intuitive and easy to navigate. The registration process itself is extremely easy and only requires the user to quickly fill in a few fields displayed by the site, where they provide the most basic information about themselves. Another significant plus is the pleasant and truly responsive mobile application. However, we will tell you more about the details of the offer presented to players by Bitstarz in later parts of this text.
From the very beginning, the portal was a casino clearly focused on making the most of the various opportunities. This factor is of course also noticeable today. The casino offers the possibility to make deposits in Bitcoins, which will obviously be an important advantage for many players. In addition to this, however, debit and credit cards Visa, and Mastercard are also supported. Additional payment channels include Paysafecard, Zimpler, and especially Trustly. In addition, there are also the online wallets Netteler and Skrill. As you can see, the transfer of funds in this case, does not cause any major difficulties.
However, two shortcomings are worth mentioning here. The first concerns the bitcoin conversion system, which unfortunately is one of the disadvantageous ones. The second issue is the lack of possibility of payment in English pounds. We can make withdrawals through the following methods: Skrill, Sofort, Comepay, Visa, MasterCard, iDebit, Maestro, as well as several other options, the exact list of which can be found on the casino's official website. It is also possible to withdraw funds via bank transfer, which, as you know, is not a standard for online casinos.
Reliability and safety
Bitstarz is widely regarded as a safe platform, but there have been complaints from players. In the very beginning, there was some concern about the absence of two well-known developers, namely Playtech and Microgaming, which were used to be considered something of a guarantee that the casino was reliable. Over time, however, it has become clear that in the case of this site, the concerns were unfounded. Currently the complaints from users mainly concern the cutting of bonuses and the way the administration of the portal works. Possible reporting of errors is problematic. In addition, complaints have to be made by e-mail, as other forms are less effective.
Certain provisions of the casino's terms and conditions are also the subject of controversy. First of all, Bitstarz casino de facto stipulates that any identity fraud or account takeover by a third party is the sole responsibility of the player (point 3.1.4 of the terms and conditions). Theoretically the platform also reserves the right to carry out additional verification of our personal data (telephone contact, photo ID, other forms of proof of identity), but the aforementioned point 3.1.4 of the terms and conditions makes it impossible in practice for any account/personal data takeover to be the sole responsibility of the user.
Fortunately, there are no complaints among players about possible data theft, which means that the platform is well protected. Bitstarz casino also runs its own information campaign on responsible gambling, which is also a good thing, especially since the campaign is well thought-out and contains a lot of interesting information.
The website has a number of ways to contact customer service. These include methods such as live chat, email or contact via social media such as telegram, twitter, instagram, facebook and vimeo. The operator also has an extensive FAQ where we can find most of the problems encountered by users of this casino.